Privacy Policy

What is this Privacy Policy?

This privacy policy discloses the privacy practices for (https://www.herculeanrewards.com), and governs the privacy of its Users who choose to use it.

This privacy policy applies solely to information collected by this website. The policy sets out the different areas where User privacy is concerned and outlines the obligations and requirements of Users, the website and website owners. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website
  2. How it is used and with whom it may be shared
  3. How this data is to be used
  4. How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing

All information collected over Herculean Rewards forms is stored in the cloud storage of the owner and Herculean Rewards for Users who opt to store responses with us. This information is not accessed by Herculean Rewards except when account owner explicitly gives us permission to. This information is accessible from the cloud storage of the account owner and the assigned collaborators.

The forms hosted on Herculean Rewards and the content of each of the forms is the responsibility of the form owner. The form owner agrees to bear all liability for how they handle such information and exempt Herculean Rewards from any liability on how the information collected through the Form is processed by the owner.

Furthermore, the responsibility for satisfying the regulatory requirement for data collection and handling within each jurisdiction shall remain the responsibility of the owner. Furthermore, the User has full responsibility for proving that there exist satisfactory procedures compliant with the regulatory framework within their jurisdiction for the collection of sensitive data including but not limited to:

  • Personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs;
  • Trade union membership
  • Genetic data, biometric data processes solely to identify a human being
  • Heath-related data
  • Data concerning a person’s sex life or sexual orientation

In some events, and without playing any responsibility on Herculean Rewards, where there is reports of breach of the regulatory requirements for collecting and handling sensitive data or otherwise, Herculean Rewards will inform the User (customer) to remedy the breach. After informing the User, if the breach is still not remedied, Herculean Rewards may take any necessary steps to remedy the breach.

By joining the reward program, you will give Herculean Rewards access to your email address and account information. This will only be used to setup your Herculean Rewards account and will not be shared with any third party. All your Herculean Rewards application forms and data are tied to your email address.

Herculean Rewards is not responsible for any loss of data as a result of actions from the form User or the assigned collaborators.

Survey Entries

All survey entries are made from the Herculean Rewards website.

Our support agents would address all other questions or complaints. You can contact us directly at support@herculeanrewards.com.

Who May Have Access to Your Personal data?

We will treat all your Personal Information as confidential. Information about our User is important and protecting your privacy is essential to us, we do not share your personal data with any third parties other than for the limited reasons specified below.

We will only disclose data to:

  • Other companies within our Group of companies
  • Suppliers we engage to process data on our behalf
  • Government bodies and law enforcement agencies to comply with legal obligations or protect some rights
  • Successors in title to our business (in the case of a transfer of assets or if we sell any or part of our business).

We share personal information with our parent company or other entities within our Group which follow practices at least as protective as those described in this Privacy Policy.

We share personal data on a limited basis with trusted suppliers we use to perform operations on our behalf. These suppliers can assist us by providing us our Internet platform, providing marketing assistance, delivering our products to you, providing customer service or helping us to prevent fraud. We only provide them with personal information they need to perform their services and we ask them to commit to use your data only for specific listed purposes. We will always use our best efforts to make sure that these third parties will keep your personal data secure and confidential.

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Policy; or protect the rights, property or safety of the site, our Users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personal information for commercial purposes in violation of the commitments set forth in this Policy.

How Long Do We Keep Your Personal Data?

We will keep your personal data for as long as we need it to achieve the purpose for which it has been collected or to meet our legal obligations.

  • We keep the data relating to the creation of an account until you request us to delete it or after a certain period of User inactivity (as defined by our internal retention policy, for a maximum period of 3 years);
  • Data relating to product order, either through a customer account or via the guest checkout, will be kept for the duration of our contractual relationship linked to the management of the order;
  • When you take part to competitions or promotional operations, your data will be kept for the duration of such operation;
  • Data relating to your subscription to our newsletter will be kept until you request us to unsubscribe or delete it or after a certain period of User inactivity (as defined by our internal retention policy, for a maximum period of 3 years);
  • When you send us a request regarding our Sponsor’s products or our brand, your data will be kept for the time necessary to handle such request;
  • Personal data within cookies set on your terminal will be kept for as long as we need it to achieve the purpose for which it has been collected (e.g. session identification cookies are just kept for the duration of the ongoing session), and for a maximum duration of 12 months.

We might keep some personal data for a longer time to comply with legal or regulatory obligations (e.g. to meet our obligations linked with invoicing) or to protect our legitimate business interests (e.g. to bring a claim before the Court).

Profiling

We might display or send personalized content or communications using profiling techniques (defined by the GDPR as any form of automated processing of personal data evaluating the personal aspects relating to a natural person, in particular to analyze or predict aspects concerning the data subject's personal preferences or interests, behavior or location).

Personalized Advertising Banner

After browsing our site, personalized banner ads may be displayed when you are on other websites. We are committed to providing you with offers that are relevant to you. Thus, the advertising banners that will be displayed will relate to products that have been viewed by browsing our site from your device. The service offered by our provider aims to offer personalized advertising displaying products or services based on the recent behavior of Internet Users on the sites and applications of its partners.

Targeted Information

When you agree to be contacted by us, we may send you emails and other communications about our services that may be of interest to you. We do this by studying our Users' online browsing and shopping habits, and providing them with information about the products they have viewed and those they use. If you have indicated your preferences when you have given us your details, we will use them to better select the information we will send you.

We use online browsing data to track the use of our site in order to understand the User experience.

Your Rights On Your Personal Data

You have the following rights at any time:

  • The right to request access to personal data that we hold about you;
  • The right to request from us rectification of any personal data that is inaccurate or incomplete;
  • The right to request erasure (‘right to be forgotten’) of personal data if these data are no longer necessary in relation to the purposes for which they were collected or otherwise processed or if you withdraw your consent (we might have to keep some personal data to meet legal requirements or legitimate interests though).
  • If you have contested the accuracy of your personal data, processing shall be restricted for a period enabling us to verify such accuracy,
  • When processing is unlawful and you oppose to the erasure of your personal data and request the restriction of their use instead,
  • If we no longer need the personal data for the purposes of the processing but they are required by you to establish, exercise or defend your legal claims,
  • The right to object, on grounds relating to your particular situation, where processing of your personal data is based on our legitimate interests. You also have the right to object at any time to processing for direct marketing purposes (including profiling to the extent that it relates to such direct marketing);
  • The right to data portability, meaning you have the right to receive the personal data we hold about you in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller where the processing is based on your consent or on a contract and is carried out by automated means. You have also the right to have your personal data transmitted directly from us to another controller where technically feasible;
  • The right to opt out of any marketing communications that we may send you by clicking on the unsubscribe link at the bottom of any email we have sent to you or, alternatively, by contacting us using the following contact details: privacy@herculeanrewards.com

Note that we may ask you additional information necessary to confirm your identity to exercise your rights.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our Users to enhance the experience on our site.

When accessing our website, information about your browsing may be saved in some "cookies" files installed on your device. We issue these cookies to facilitate navigation on our website.

They can also be issued by our providers in order to offer you personalized advertising when you access other websites. In addition, some cookies may be on different areas on our site, displaying advertising content from third-parties advertisers on your device.

Please note that only the issuer of a cookie may read or modify information contained therein.

Cookies we issue

Cookies we install on your device allow us to recognize your browser when you connect to our website. We issue cookies for the following purposes:

  • Establish traffic statistics (number of visits, page views, abandonment during the registration process) to monitor and improve the quality of our services;
  • Adapt the presentation of our website to the display preferences of your terminal;
  • Memorize information entered in forms, manage and secure access to specific and personal places such as your account, manage your survey. We may send you emails to keep you informed of the status of your survey:
  • You can unsubscribe at any time by clicking on the unsubscribe link in each email;
  • Provide you with content, including advertising, related to your interests and customize the offers we send you.
  • Third-party cookies

When you access our site, one or more cookies from our providers ("third-party cookies") may be placed on your device via the pages of our website or via content displayed in our advertising spaces.

The cookies placed on our website by the providers we use to promote our activities and our offers are designed to:

  • Identify the page you visit on our website in order to personalize the advertising offer sent to you when you access other websites;
  • Send you offers by email if you have authorized us when registering.

The cookies contained in the advertising spaces of our website are intended to establish statistics on advertisements (such as how many times it was displayed, which advertisements were displayed, number of Users having clicked on each advertisement ...)

The issue and use of cookies by third parties are subject to the privacy policies of these third parties. We have no access or control over third-party cookies. However, we make sure that the partner companies treat the information collected on our website exclusively for our needs and in compliance with any applicable regulations.

You can refuse third-party cookies by an appropriate setting of your browser. Any setting can modify your browsing on Internet and your conditions of access to certain services requiring the use of Cookies. You can configure your browser so that cookies are saved in your device or, in order they are rejected, either systematically or according to their issuer.

You can also configure your browser so that the acceptance or rejection of cookies is offered to you punctually, before a cookie is likely to be registered in your device.

If your browser is set to refuse all cookies, you will not be able to make purchases or take advantage of essential features of that website, such as keeping products in your cart or receiving personalized recommendations. The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your wishes for cookies. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Security

We are committed to offering our website Users a safe and secure environment. Whilst we take appropriate technical and organizational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

We take a proactive approach to User privacy and ensure the necessary steps are taken to protect the privacy of our Users throughout their User experience. This website complies with all international law and requirements for User privacy. The website and all forms are SSL enabled

Herculean Rewards receives payment through a third party payment processor, addresses all PCI compliance issues, and securely processes sensitive data. Herculean Rewards is PCI compliant, and adheres to PCI DSS regulations. Herculean Rewards third party payment processor e-commerce infrastructure is regularly monitored and credit card numbers are never stored.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

  • Keep your account passwords private. Remember, anybody who knows your password may access your account.
  • When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this by going to ‘My Account’ and clicking ‘Change name, email or password’.
  • Avoid using the same password for multiple online accounts.

Link To Third Party Websites

Certain links within the site may be to other unrelated third party companies. We will never share your personal information with those third party companies.

Links provided on our site to third party websites are provided as a convenience to you and we do not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about any third party sites that may be accessible through this site. We encourage you to review the privacy policy of any company before submitting your personal information.

The data you choose to give to unrelated third parties is covered by their privacy policies. Some third party companies may choose to share their personal data with us; that sharing is governed by that third party's privacy policy. We cannot be responsible for personal data that third parties may collect, store and use through their websites. You should always read the privacy policy of each website you visit carefully.

Children

We do not and will not knowingly collect information from any unsupervised person under the age of 13. For the processing of the personal data of a child below the age of 13, the consent of the holder of parental responsibility is necessary. We shall make reasonable efforts to verify in such a case that consent is given or authorized that way, taking into consideration available technology.

False Emails

We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from Herculean Rewards asking you to do so, please ignore it and do not respond.

Change To Our Privacy Policy

Our organization is constantly changing and our Privacy Policy will also change. You should check our website frequently to view recent changes. Any changes to the Privacy Policy will be posted on the site and the date at the bottom of this Policy will be amended to reflect when it was last revised.

Updates

Our Privacy Policy may change from time to time without notice, and all updates will be posted on this page.Our agents will address all questions regarding the privacy of your data.

Contact

If you have any questions or concerns relating to this Policy or any other privacy-related questions or if you would like to exercise any of your rights above described, please contact us at privacy@herculeanrewards.com